Capital Bankcard

In 1998 Capital Bankcard was founded on the principle that businesses should be able to purchase credit card machines and merchant accounts at a reasonable price and backed by great service. It was a simple goal at the time, but it helped change the entire industry. Now, ten years and well over 80,000 merchants later, Capital Bankcard sets the standard for price, customer service, ethics and integrity.

So what makes us different?

Credibility:

Capital Bankcard has earned one of the best reputations in the credit card processing industry. No other company can boast of higher customer satisfaction or retention rates. We have a long history as a member in good standing of the Better Business Bureau, and have been rated number one by Credit Card Processing Review. Simply put, we don't play games, we don't make false promises and we don't hide costs and fees in confusing contracts.

Longevity:

We were the first company to offer credit card processing services and equipment on the internet. Since the launch of the original capitalbankcard.net website, hundreds of competitors have come and gone. Capital Bankcard is privately owned with no outside investors to push us towards fast profit at the expense of our customers’ long term well being.

Professionalism:

Capital Bankcard customers are treated with respect by our large in-house sales and support staff. Our personnel undergo weeks of training before they communicate with customers ensuring that we provide honest, clear cut, answers to customers’ questions. Capital Bankcard employees are simply the best in the business.

Support:

At Capital Bankcard, we have invested in dedicated departments for both account service and equipment support. These teams will do whatever it takes to keep you up and running with as little down time as possible. The Capital Bankcard philosophy is simple; it's a lot easier to keep an existing customer than it is to find a new one.

Size:

As with any industry, larger companies gain many advantages of scale. Because of our size, we can provide the guaranteed lowest price on equipment and services. Here are some quick facts:

• Over 25,000 merchants a year choose us for their credit card equipment and processing needs.
• We process more than $3 Billion a year in sales and over 2.5 million transactions a month.
• Over 2,000 pieces of hardware and software are on hand and ready to ship at any time.

We are very proud of all we have accomplished and look forward to continuing to act as an industry leader and innovator for many years to come.